Privacy Policy

Anchored ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Anchored mobile application (the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide Directly

Account Information:

• Phone number (for authentication)
• Full name
• Date of birth
• Gender (optional)
• Email address (if provided)

Profile Information:

• Location (city, state)
• Current location (for matching purposes)
• Profession/occupation
• Hometown
• Profile photos (up to 6 photos)
• Voice recordings (optional)
• Height information
• Height verification video (optional)
• Personal interests and characteristics
• Looking for preferences (dating goals)

Communication Data:

• Messages sent through the Service
• Match interactions
• Date activity information
• Application responses

Payment Information:

• Subscription status
• Purchase history
• Payment processing is handled by Apple and RevenueCat; we do not store credit card information

1.2 Information Collected Automatically

Device Information:

• Device type and model
• Operating system version
• Unique device identifiers
• Mobile network information

Usage Information:

• App features used
• Time spent on the app
• Screens visited
• Interactions with matches
• Search queries and filters

Location Information:

• Precise location (GPS coordinates) when using location-based features
• General location (city/region) for profile display
• Location history for matching purposes

Technical Data:

• IP address
• Browser type and version
• Time zone settings
• App crashes and errors
• Performance data

1.3 Information from Third Parties

Social Media:

• If you link your social media accounts, we may collect information from those platforms

Authentication Services:

• Phone verification data from Twilio
• Authentication tokens from Supabase

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Core Service Functions

• Create and manage your account
• Provide matching and dating features
• Display your profile to potential matches
• Enable communication with other users
• Process and fulfill date activities
• Verify your identity and age
• Facilitate height verification

2.2 Service Improvement

• Analyze usage patterns and trends
• Improve matching algorithms
• Develop new features
• Conduct research and analysis
• Test new functionality

2.3 Communication

• Send notifications about matches, messages, and dates
• Provide customer support
• Send service announcements and updates
• Respond to your inquiries
• Request feedback and reviews

2.4 Safety and Security

• Detect and prevent fraud
• Monitor for prohibited content
• Enforce our Terms of Service
• Protect user safety
• Resolve disputes
• Comply with legal obligations

2.5 Marketing and Advertising

• Send promotional materials (with your consent)
• Provide personalized recommendations
• Analyze effectiveness of marketing campaigns
• Show relevant in-app content

2.6 Legal Compliance

• Comply with legal obligations
• Respond to legal requests
• Protect our rights and property
• Prevent illegal activities

3. How We Share Your Information

3.1 With Other Users

Your profile information is visible to other users for matching purposes, including:

• Profile photos
• Name (first name only)
• Age
• Location (general area)
• Profession
• Interests and characteristics
• Height (if verified)

3.2 With Service Providers

We share information with third-party service providers who perform services on our behalf:

Supabase:

• Data storage and hosting
• User authentication
• Database management
• File storage (profile photos, voice recordings)

RevenueCat:

• Subscription management
• Payment processing
• Purchase analytics

Twilio:

• SMS verification
• Phone authentication

Apple:

• App distribution
• In-app purchases
• Push notifications

3.3 For Legal Reasons

We may disclose your information if required to:

• Comply with legal obligations
• Respond to legal requests (subpoenas, court orders)
• Protect our rights and property
• Prevent fraud or illegal activity
• Protect user safety

3.4 Business Transfers

In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred to the acquiring entity.

3.5 With Your Consent

We may share your information for other purposes with your explicit consent.

4. Data Storage and Security

4.1 Data Storage

Your information is stored on secure servers provided by Supabase. Data is stored in:

• United States data centers
• Encrypted databases
• Secure cloud storage

4.2 Security Measures

We implement industry-standard security measures, including:

• Encryption in transit (HTTPS/TLS)
• Encryption at rest
• Secure authentication (JWT tokens)
• Regular security audits
• Access controls and authentication
• Firewall protection

4.3 Data Retention

We retain your information:

• While your account is active
• As needed to provide the Service
• As required by law
• To resolve disputes
• To enforce our Terms of Service

You may request deletion of your account and data at any time.

4.4 Security Limitations

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

5. Your Privacy Rights

5.1 Access and Portability

You have the right to:

• Access your personal information
• Request a copy of your data
• Export your data in a portable format

5.2 Correction and Update

You can:

• Update your profile information in the app
• Correct inaccurate data
• Request corrections through customer support

5.3 Deletion

You can:

• Delete your account through the app settings
• Request deletion of specific data
• Request complete data deletion

Note: Some information may be retained for legal compliance or legitimate business purposes.

5.4 Opt-Out Rights

You can opt out of:

• Marketing emails (unsubscribe link provided)
• Push notifications (device settings)
• Location tracking (device settings)
• Certain data collection (app settings)

5.5 Do Not Sell

We do not sell your personal information to third parties.

5.6 California Privacy Rights (CCPA)

If you are a California resident, you have additional rights:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of sale of personal information
• Right to deletion
• Right to non-discrimination

5.7 European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under GDPR:

• Right to access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object
• Right to withdraw consent

6. Children's Privacy

The Service is NOT intended for users under 18 years of age. We do not knowingly collect information from children under 18.

If we discover that a user is under 18:

• The account will be immediately terminated
• All data will be deleted
• The user will be notified

If you believe a user is under 18, please contact us immediately.

7. Location Information

7.1 How We Use Location

We collect and use location information to:

• Show you nearby matches
• Display your general location to other users
• Enable location-based features
• Improve matching algorithms
• Verify date check-ins

7.2 Location Permissions

You can control location access through:

• Device settings (iOS Location Services)
• App permissions
• In-app settings

7.3 Location Precision

• Precise location: Used for matching and check-ins (GPS coordinates)
• General location: Displayed on your profile (city/region)

8. Photos and Media

8.1 Photo Storage

Profile photos are:

• Stored securely in Supabase Storage
• Accessible via public URLs (for profile display)
• Subject to Row Level Security policies
• Retained until you delete them or close your account

8.2 Photo Guidelines

All photos must:

• Be of you (the account owner)
• Not contain nudity or explicit content
• Not violate third-party rights
• Comply with our Terms of Service

8.3 Voice Recordings

Voice recordings are:

• Optional profile features
• Stored securely in Supabase Storage
• Used for profile enhancement
• Can be deleted at any time

8.4 Height Verification Videos

Height verification videos are:

• Used solely for height verification
• Processed and then deleted
• Not shared with other users
• Not used for any other purpose

9. Communications

9.1 Service Communications

We may send you:

• Account notifications
• Match notifications
• Message alerts
• Date reminders
• Security alerts
• Policy updates

These communications are necessary for the Service and cannot be opted out of while maintaining an account.

9.2 Marketing Communications

We may send you:

• Promotional offers
• Feature announcements
• Tips and recommendations
• Surveys and feedback requests

You can opt out of marketing communications at any time.

9.3 Push Notifications

You can control push notifications through:

• Device settings
• App notification preferences

10. Cookies and Tracking

10.1 Cookies

We use cookies and similar technologies to:

• Maintain your session
• Remember your preferences
• Analyze usage patterns
• Improve performance

10.2 Analytics

We use analytics tools to understand:

• How users interact with the app
• Which features are most popular
• Where improvements are needed
• App performance metrics

10.3 Third-Party Tracking

Our third-party service providers may use their own tracking technologies.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. By using the Service, you consent to such transfers.

We ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses
• Privacy Shield frameworks (where applicable)
• Adequate data protection measures

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Changes will be communicated through:

• In-app notifications
• Email notifications (if applicable)
• Updated "Last Updated" date

Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

13. Data Breach Notification

In the event of a data breach that affects your personal information:

• We will notify affected users promptly
• We will notify relevant authorities as required by law
• We will take immediate steps to mitigate the breach
• We will provide information on protective measures you can take

14. Your Responsibilities

You are responsible for:

• Keeping your account credentials secure
• Not sharing your account with others
• Reporting security concerns promptly
• Using the Service in compliance with our Terms
• Protecting your own privacy when interacting with other users

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: privacy@anchoredapp.com
Support Email: support@anchoredapp.com
Address: [Your Company Address]

For GDPR requests: gdpr@anchoredapp.com
For CCPA requests: ccpa@anchoredapp.com

16. Specific Disclosures

16.1 Information We Collect (Summary)

16.2 Categories of Third Parties

We share information with:

• Service providers (Supabase, RevenueCat, Twilio)
• Platform providers (Apple)
• Analytics providers
• Legal authorities (when required)
• Other users (profile information only)

16.3 Business Purpose Disclosures

In the past 12 months, we have disclosed the following categories for business purposes:

• Identifiers (to service providers)
• Device data (to service providers)
• Usage data (to analytics providers)
• Commercial data (to payment processors)

16.4 Sales of Personal Information

We do not sell personal information.

17. Automated Decision Making

We use automated systems for:

• Matching algorithms
• Content moderation
• Fraud detection
• Spam filtering

You have the right to request human review of automated decisions that significantly affect you.

18. Aggregated and Anonymized Data

We may use aggregated or anonymized data that cannot identify you for:

• Research and analysis
• Public reporting
• Service improvement
• Product development

This data is not subject to this Privacy Policy.

By using Anchored, you acknowledge that you have read and understood this Privacy Policy.